Alibris
Alibris Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Alibris has 2.1 star rating based on 11 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Cheap used books, Affordability, Great company.
Cons: Dishonest business practices, No accountability for dishonest sellers, No customer service communication.Recent recommendations regarding this business are as follows: "Please let the customer know when the books are going to arrive.", "Please inform custom that their order is on the way", "Let Amazon know what is happening.", "I will continue to order from Alibris, but I wish that they would verify the status of their suppliers in order to alleviate problems like this", "Great".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Alibris has 2.1 star rating based on 11 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Cheap used books, Affordability, Great company.
Cons: Dishonest business practices, No accountability for dishonest sellers, No customer service communication.Recent recommendations regarding this business are as follows: "Please let the customer know when the books are going to arrive.", "Please inform custom that their order is on the way", "Let Amazon know what is happening.", "I will continue to order from Alibris, but I wish that they would verify the status of their suppliers in order to alleviate problems like this", "Great".
Most users ask Alibris for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Customer service and Website. The price level of this organization is high according to consumer reviews.
Media from reviews
Try to find info ref order 7313**** recived only one book
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Duncan, British ColumbiaWants to know how to order book
User's recommendation: Let Amazon know what is happening.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerA wrong order
- Price is reasonable
- Dishonest business practices
Preferred solution: Deliver product or service ordered
User's recommendation: Please let the customer know when the books are going to arrive.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Bellevue, WashingtonA wrong order
User's recommendation: Please inform custom that their order is on the way
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDuplicate order must cancel
- Great company
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Arab, AlabamaConcern about your suppliers, not fulfilling their obligation
User's recommendation: I will continue to order from Alibris, but I wish that they would verify the status of their suppliers in order to alleviate problems like this
I'm sorry but I receive my book today but there a problem is the wrong book I have a2003 lancer LS not a ce or cg orch so what do I have to do to get that other book
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | El Sobrante, CaliforniaNeed Help Sorting Out Numerous Alibris Purchases Made Over the Holidays
User's recommendation: Great
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Los Angeles, CaliforniaNO COMMUNICATION
Placed an order for a book that was in stock. Received a confirmation email but here it is, a week or almost 2 wks later, no delivery.
Called their customer service number but only get a recording. Never will purchase another book through this co again, nor recommend them. Just their lack of customer service, not allowing contact with a live person is disappointing.
Recording says to contact the (middle man) company that shipped out your order. I went to their "Contact us," but they want U to register on their site so they can now start sending U advertisements and cookies to track U.
They ultimately refers you back to Alibris. Alibris is not a favorable company to do business with.
- Affordability
- No customer service communication
Preferred solution: Communication
User's recommendation: DON'T CALL US, WE'LL CALL YOU.....MAYBE
Wrong book received
- Cheap used books
- Dishonest business practices
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | La Rochette, Auvergne Rhône-AlpesRefund for a purchase not made
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Clovis, CaliforniaIncorrect items and some never received
- Reasonable price
- Dishonest business practices
- Shady sellers
- No accountability for dishonest sellers
Preferred solution: Full refund
User's recommendation: Scammers and thieves. No accountability. DO NOT BUY FROM THEM
Help with a purchase that doesn't work. This is the second email i have sent
Help with a purchase that doesn't work. This is the second email i have sent
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Edinburg, TexasUnable to track package delivery
- Wide book selection
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFraudulent charges to my debit card
Preferred solution: Don't attempt future withdrawals!!
About
Alibris is one of the largest and most well-known online marketplaces for sellers of movies, music, new and pre-owned books. Today Alibris has more than 100 million items provided by thousands of sellers form all over the world. Alibris was founded in 1998, and since then it has become a perfect store for selling and buying books and movies. No matter if you are looking for a popular bestseller, rare book or movie, Alibris has everything! Alibris is a real treasure for those who like reading, watching movies and enjoying music. If you haven’t still found what you have been looking for, Alibris is waiting!
Alibris is ranked 222 out of 2529 in Periodicals & Publishing category
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